Business Performance

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  • Need to improve commercial awareness in your team?
  • Want to improve commercial acumen?
  • Want to learn to value bill?
  • Need fee earners to improve project management?

Professional services firms want to get close to clients and act as advisers, not just as lawyers or accountants. This means improving commercial awareness about how clients do business and understanding their business challenges so that you can give better quality advice that meets their needs.

We provide solutions for law, accountancy and consulting firms to enable their fee earners to improve rapport and dialog to find effective client solutions. Improving commercial awareness allows fee earners to better understand client challenges and provide valuable insight into finding solutions.

We can help your fee earners grow their business acumen with business simulations, case studies and a better understanding of their own business to manage working capital and negotiate improved contract terms.

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Commercial Awareness

An exciting simulation that drives home every aspect of running a business – working capital, cashflow, people issues, reputation, client loyalty that will improve performance

Improving Financial Performance

Intellectually fee earners know what they must do – invoice promptly, negotiate well, manage cashflow. Few actually do. Our programmes will build confidence and show them how

Change Management

Research shows 85% of change programmes have a great process and yet they still fail. Why? Because people fail to manage the psychology effectively. We show you how to engage stakeholders. Stakeholder management is key

Project Management

It’s not Prince 2 – fee earners don't need to be project managers. Fee earners need to be able to manage longer term matters for clients to ensure that stakeholders expectations are met and exceeded

Gro: solutions

We provide a range of solutions from business simulations that are highly competitive and engaging, changing mindsets about what fee earners can and cannot say and do with clients, through to a range of case studies and practical challenges for your teams.

Working with accountants, lawyers and consulting firms we have provided national, regional and global firms with specific solutions that change behaviours. From DLA Piper, Bird&Bird and the ICAEW we deliver effective solutions that enable fee earners to get closer to clients and deliver value.

Our solutions:

  • Build commercial acumen
  • Enable fee earners to become business advisors
  • Build confidence in understand business challenges
  • Ensure fee earners value bill

Business Performance case study

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Business Performance

A growing, successful law firm was struggling with financial performance. Partners failed to understand the impact their behaviour was having on the business. All partners had a day out of the office running a simulated practice where they were responsible for strategy pricing, bidding and cash management....

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Business Performance articles

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Managing performance in professional service firms

It’s not what you preach it is what you tolerate that counts……   I took the title for this month’s…...