Based on our experiences when working with clients, learning from successes, and from projects that, in our view, didn’t maximise the potential return, we have developed a process to support organisations in enabling and embedding improved performance.
We know that any project that requires a change in behaviours – for example, the development of strategy to support a new direction, a leadership or a commercial development programme – will only have a lasting impact on performance if the new skills, behaviours and mindsets are locked-in to everyday ways of doing things and into the usual business rhythm. This means aligning the forces and levers that drive the business culture.
Our process underpins all that we do. You will see from our areas of expertise that this forms the basis of our approach to designing and delivering solutions that have real and lasting impact on performance and provide measurable return on investment for our clients.
We dig deep to gain a clear understanding of the organisation and it’s environment in order to effectively diagnose needs and wants. This includes:
Working with you to design the right solutions to deliver against your needs. This could be consulting to develop and embed strategy, to measure and shift culture, or to create succession plans. It could be delivering solutions to develop knowledge, skills, behaviours, processes and mindsets to drive better performance. It might be coaching at all levels across an organisation or creating resources and toolkits to develop effective habits and work patterns.
Ensuring that the strategic, behavioural and mindset changes are embedded in to individual and collective performance, through re-aligning essential cultural levers and linking to people and performance management systems and processes.
Creating clear metrics and measures to evaluate the effectiveness of the process against desired outcomes, to understand the effect on performance and the overall return on investment.
The GroGroup have been working with us for several years. They have played a vital and positive role in helping us develop and deliver our learning and development offer to support our people in their performance and career development. They have provided refreshing insights, expertise and challenge, which have contributed significantly to the processes we now have in place and are highly valued by our people.
They have shown great flexibility in supporting us on a broad range of successful projects and activities covering strategy, board development, leadership, commercial and business development across all levels of the business. We have built a very solid and valued relationship with them.
Having worked on several projects with the team at theGrogroup, I’ve had first hand experience of the positive return they can provide by developing and running interventions that are completely aligned to what a business wants to achieve. Projects have included strategic planning and developing a ‘one team’ culture across a firm facing regional challenges. Through focusing on collaboration of service lines, a £1million new work fee opportunity was created. I really value the expertise of the team who continue to regularly share insights and thought leadership, and their understanding of the professional services market and the issues firms are facing is second to none.
We have been working with theGrogroup for over 5 years on a variety of performance initiatives across our business; they demonstrate a great understanding of professional services organisations and are excellent at listening and interpreting our needs and delivering solutions with great energy.
