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Managing Performance

Managing Performance Learning Strategy

Two words that can fill some people with a sense of dread…   And this is tragic – because managing performance should be as much, if not more, about reinforcing great performance and behaviours as it might be about improving underperformance. Over the last 20 years working with people in all kinds of industries, from […]

Create winning performance in professional service firms

Create winning performance in professional service firms Business Performance

We’re always interested in what actions create winning performance professional services firms. Having recently attended a professional services summer ball, it was a great opportunity to catch up with former colleagues and close contacts. So after catching up on family and our sporting teams, the main topic of conversation inevitably moved onto talking about business. […]

How many people are marketing your firm?

How many people are marketing your firm?

We were running a Business Development programme for a medium sized Accountancy firm recently when the conversation turned to marketing your firm and the need for an increased focus on marketing and an improvement in the performance of the marketing team. This is something that we hear often from professionals and it is usually borne […]

Would you like to drive better relationships with clients?

Would you like to drive better relationships with clients? How to become a trusted adviser

How often do you get frustrated with people who you believe miss the point and consider feelings and emotions rather than the more important, factual issues; or perhaps you get exasperated by those who always have to deliberate about something for days before reaching a decision?   Maybe it’s all just a question of differing communication styles? […]

Accountants are leaving the profession – how to future proof your firm

Accountants are leaving the profession – how to future proof your firm Talent management

Yet another survey has found that the majority of accountants plan to leave their profession within five years.   In February 2016, Accountancy Age reported on a survey of 1,341 accountants undertaken by CareersinAudit.com, finding over half of accountants plan to set up their own business within five years amid deep concerns about their future job […]

Top tips for networking effectively in professional services firms

Top tips for networking effectively in professional services firms Top Tips for Networking in professional services firms

Part of your role in a professional services firm may be to attend events to network and win new business. Many will be entirely comfortable with this prospect and throw themselves into every event. For others, the prospect of entering a room full of people they do not know can be a little more daunting. […]

The Firm Principles – theGrogroup book launch

The Firm Principles – theGrogroup book launch The firm Principles Book by theGrogroup

theGrogroup is about to launch a new book called “Firm Principles: Simple guidelines for Winning Professional Services Firms.”   Whilst many professional services firms have continued to be successful over large spans of time this has led to a past-gazing mentality for many. Yet the needs of clients and employees is changing… and the pace of change is increasing. […]