Kate Hennig

Your chargeable hours target is one of the most destructive metrics in professional services. It optimises for ‘busyness’ over value. It punishes people for doing the things that actually build […]

On a recent call  with partners from several global accounting firms we discussed the realities of leadership right now. The conversation was honest, practical, and strikingly consistent across geographies. The […]

A question we regularly ask our clients and prospects and one that they often struggle to answer. This is usually because it’s so difficult to think longer-term. It’s a battle […]

Most firms optimise for technical excellence, experience, and sometimes, polish. They look for the people who can cope with the workload, build relationships and sound plausible when asked about strategy. […]

2026 has begun with a cold snap. And it’s turned out not to be a short, sharp couple of days of frosty mornings but a couple of weeks of temperatures […]

Welcome to Gro:Gossip, our regular email capturing our thoughts, opinions and experiences, sharing stories and commenting on what we are seeing, hearing and working on in the world of Professional Services. […]

What skills, behaviours and mindsets are you looking to develop? This can be a challenging question to people leaders even when focusing on the ‘right now’ Digging into current business […]

Who produces the best CRM? It’s an interesting question because whenever I speak to partners in professional services everybody berates their CRM system. It matters not whether it’s new, old, […]

Accountancy has long been viewed as a solid and respectable career. But over the past decade, the shine has faded. Applications for accountancy roles have declined significantly—by over 40% in […]